Last updated: March 31, 2024
1. Information We Collect
We collect information you provide directly to us, such as your name, phone number, email address, and message content when you submit a contact form, request a quote, or communicate with us via WhatsApp or email. We also collect basic usage data (pages visited, device type) through standard web analytics to improve our services.
2. How We Use Your Information
We use the information we collect to respond to your inquiries, provide repair and sales services, send service-related notifications, and improve our website experience. We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. WhatsApp & Communication
When you initiate contact via WhatsApp, your WhatsApp number and message content are visible to our team for the purpose of responding to your query. We do not store WhatsApp conversation data beyond what is accessible in the app itself.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is processed within India and stored securely.
5. Cookies
Our website uses essential cookies for functionality (session management). We do not use tracking cookies or third-party advertising cookies. You can configure your browser to block cookies; however, some site features may not function correctly.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data held by SS Infotech. To exercise these rights, please contact us at ssinfotech2005@gmail.com. We will respond within 7 business days.
7. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: SS Infotech C51 Rama Road Industrial Area, New Delhi – 110015 Email: ssinfotech2005@gmail.com Phone: +91 9312512005